Delivery

Delivery


Making a Purchase

To make a purchase just browse our store and add any items that you wish to buy into the shopping cart. After you have finished, check your basket to make sure you haven’t missed anything, and proceed to 'Checkout'. You will be asked for a few details that we need to be able to complete the order.  
We currently use PayPal to process our orders online. You do not need an account with PayPal to process your order. Once payment has been received, your order will be shipped.

 

Shipping Costs

We use Royal Mail for the majority of orders.  To assist our customers we try to keep shipping costs as low as possible, whilst maintaining a quality service.

Our standard delivery charges are outlined below:

Standard UK Delivery - £2-95 - 3-4 days.     This is a flat rate delivery charge for all items.  Orders are sent Royal Mail.


Next Day Delivery - £7.99                             (If ordered before 12.00 noon.  Weekdays only, excluding Bank Holidays - Courier/Royal Mail Special Delivery – subject to weight limit)

 

All orders over £50-00 in value will be delivered free of charge.  


PLEASE NOTE: owing to the higher delivery costs, we may have to increase the delivery charge for larger items sent to addresses in the UK Highland, islands and Northern Ireland.    We will contact any customers to whom this applies for their approval before posting.


For delivery charges to Europe or the rest of the world please contact us for prices.


We will contact customers if, for some reason, there is likely to be a delay in sending your parcel to you.


Important Information - Please ensure that your delivery address details are correct when submitting your order online.  Orders should take no more than 5 working days to arrive.  If your order has not arrived, please call us on 07452 952011 or email
sales@pennybobbintoysandgifts.co.uk and we will do our best to assist you.